QUALITY, AUDITING, ENVIRONMENTAL AND OTHER MANAGEMENT SYSTEMS

… we are your resource for enhancing business processes and employee effectiveness!

Check out the special prices we are currently offering on our 'PROMOTIONS' page. This is where we will describe discounts being offered on items in our library so that you — our customer — enjoy lower prices. While we have priced all our items for maximum value, these offerings enable you to benefit from even greater savings.

While management systems vary greatly from company to company, they all share the objective of achieving consistent, effective and profitable operations through improved employee support. The INFORM training videos and publications provide management with basic tools to strengthen their efforts to meet these objectives and their need to integrate national and international management standards into their operations.

INFORM's business is the provision of resources on management system standards, and related standards such as ISO 9001, ISO 14001 and ISO/TS 16949. The goal of our products is to provide orientation level training and references to a broad range of employees — our BASIC video training programs and Learning Guides are designed for those who don't need a detailed understanding of the subject but are required to be trained on their involvement with each management system — our books have been selected for their pertinence and easy-to-understand explanations.

While several of our BASIC video training programs deal with specific standards — introducing and providing a basic understanding of an employee's role — we also provide general training on quality and auditing processes (internal and external). These programs offer instruction on an employee's role in a company's efforts to achieve continual improvement and they can be used to orient newly hired employees as well as to reinforce regular employee awareness of their role in these efforts. Tests are included in each Learning Guide which can be administered and placed in employee files to satisfy training requirements when external auditors perform periodic checks.

The particular standards currently being addressed include:

• ISO 9001, Quality Management Systems

• ISO/TS 16949, Quality Management Systems for the Automotive Industry

• ISO 14001, Environmental Management Systems

• Also addressed are internal and external auditing processes, and general quality management programs.

These resources offer benefits for all company professionals — for business and government organizations in both the manufacturing and services sectors.