 This book is an easy-to-understand resource for anyone involved with implementing or maintaining a Six Sigma program. In addition to the explanations provided to help in working with the program, it includes a CD-ROM with customizable PDFs of Six Sigma templates used in the book. A MUST-HAVE reference. $49.95 |  $24.95 |
 The Corrective Action Handbook has been completely revised for this second edition. Updates include newly revised forms, expanded chapters, and a new chapter on when to implement corrective action-and when not to. In addition to the tools you gained from the first edition, this new book will help make your corrective action process more organized, more efficient, and more productive. $21.95 |  $19.95 |
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 A comprehensive reference that will help you improve your auditing skills specifically for ISO 9001:2008 (as well how ISO 9004:2009 might affect an audit). $39.00 |  $29.95 |
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 This book gives you a complete understanding of the problem-solving process so that you become a better manager. $26.95 |  A Manager's Guide to effectively implementing and maintaining a strong quality management system. $26.95 |
 Corporate governance can boost sales, improve organizational reputation with the public, and ensure long-term success. Here's how and why the recruiting, training, and evolving a board of directors can meet an organization's needs. $24.95 |