A Denise Robitaille Video Training Program
Product Description
Successful internal audits don’t just happen by chance; they are the result of careful planning, training, implementation, and follow up. Successful internal auditors don’t happen by chance either. Successful auditors aren’t born; they’re trained.
This video training package is an in-depth, comprehensive guide to training internal auditors. Denise Robitaille, the instructor, uses practical, straightforward language and examples to teach auditing skills.
CONTENTS • The purpose and value of auditing • The role of the auditor • Planning the audit program • Preparing for the audit • Overview of the interrelations of processes • How to conduct the audit • How to write the audit report • The relationship of auditing to corrective action • Audit follow up
Although this course focuses on internal auditing, the fundamentals are applicable to second-, and third-party audits as well.
PRESENTER
Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. In November of 2005, she was recognized in Quality Digest as one of the “Drivers of Quality.” Denise is a member of U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also a RABQSA certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.
As the principal of Robitaille Associates she has helped numerous companies in diverse fields to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as corrective action, management review, auditing, document control and implementing ISO 9001.
Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook,Root Cause Analysis: Basic Tools and Techniques, Document Control and Managing Supplier-Related Processes. She is a regular columnist forThe Auditor newsletter and is the author of numerous articles.
Running time: 85 minutes
This video training package is an in-depth, comprehensive guide to training internal auditors. Denise Robitaille, the instructor, uses practical, straightforward language and examples to teach auditing skills.
CONTENTS • The purpose and value of auditing • The role of the auditor • Planning the audit program • Preparing for the audit • Overview of the interrelations of processes • How to conduct the audit • How to write the audit report • The relationship of auditing to corrective action • Audit follow up
Although this course focuses on internal auditing, the fundamentals are applicable to second-, and third-party audits as well.
PRESENTER
Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. In November of 2005, she was recognized in Quality Digest as one of the “Drivers of Quality.” Denise is a member of U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also a RABQSA certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.
As the principal of Robitaille Associates she has helped numerous companies in diverse fields to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as corrective action, management review, auditing, document control and implementing ISO 9001.
Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook,Root Cause Analysis: Basic Tools and Techniques, Document Control and Managing Supplier-Related Processes. She is a regular columnist forThe Auditor newsletter and is the author of numerous articles.
Running time: 85 minutes
For more information, call (919) 479-6939 or e-mail admin@informintl.com
