The ISO/TS 16949 Answer Book

The replacement of QS-9000 by ISO/TS 16949:2002 is complete. The ISO/TS 16949 Answer Book provides assistance to anyone seeking to better understand ISO/TS 16949:2002 and its application in the automotive supply chain. This is the follow-up to the hugely popular QS-9000 Answer Book. It’s a valuable resource in helping automotive suppliers add value to their organization while preparing for registration. 272 pages.

Following the process described in this book will provide your organization with the means to take significant steps toward the development of a value-adding quality management system.

Contents:

• Introduction and Implementation

• Lessons Learned from QS-9000

• Introduction to ISO/TS 16949:2002

• Quality Management System

• Management Responsibility

• Resource Measurement

• Product Realization

• Measurement, Analysis, and Improvement

• Production Part Approval Process

• Advanced Product Quality Planning and Control Plan

• Potential Failure Mode and Effects Analysis

• Statistical Process Control

• Measurement System Analysis

• IATF supporting Documents

• Customer-Specific Requirements

• Internal Auditing

• Management Review

• Issues from ISO/TS 16949:2002 Registration Audits to Date

• Conclusion(s) and Beginning(s)

• IATF-Approved ISO/TS 16949:2002 Registrars

AUTHOR: Radley M. Smith is author of The QS-9000 Answer Book, and co-author of Quality System Requirements QS-9000. Roderick A. Munro recently retired from Ford Motor Co., where he was senior engineer in the Supplier Quality Improvement Initiative. He is currently the principal of RAM-Q Universe, a quality training and consulting firm. Ronald J. Bowen recently retired after 46 years with General Motors Corp., where he served in a variety of quality, auditing, and environmental positions.