Buy This 3-Pack and SAVE!
Product Description
This is a special offering of three of our best selling video training programs (DVD) on quality management systems. These training programs were written by and feature Charlie Cianfrani and Jack West. For a short time, we are offering 25% OFF the price of videos if purchased individually (total regular price is $639.00). BUY NOW & SAVE!
INTERNAL AUDITING BASICS (regular price $249.00)
An easy-to-understand 30 minute program on the basics of internal auditing. It is ideal for giving employees newly assigned to an audit team a quick understanding of what an audit is all about and how an internal audit program works. This video training program will help create employee buy-in to your management system efforts and contribute to a corporate culture which will be conducive for continually improving your company’s management system. Use the program in a classroom session or with individual new hire employees.
The sections of this video include: • What is an audit • Why management system audits are needed • Planning the audit • Performing an audit • Documenting the audit (the audit report) • and a summary.
QUALITY BASICS (regular price $195.00)
Your quality system is designed to satisfy customers and improve performance. Your system may or may not be based on an external standard (i.e., ISO 9001), but regardless, your system is vital in order to achieve profitability. The Quality Basics video training program is an excellent training tool for reinforcing the commitment of your employees to quality. It is an easy-to-understand, 16 minute program that discusses what quality is, the importance of quality to company success and the four basic guidelines for assuring satisfactory quality. This program will strengthen your employees' resolve for achieving the objectives of quality: customer satisfaction and continual improvement.
The sections of this video include: • Introduction • What is quality • Quality perspectives are important • Your role in achieving quality • and Conclusions.
HOW TO DEAL WITH EXTERNAL AUDITORS (regular price $195.00)
The How to Deal with External Auditors video training program gives your employees a simple, clear explanation of what to expect and how to interact with external auditors. It will make an external audit less threatening explaining how an external audit can be an opportunity for each employee to help make his or her organization more efficient and competitive. The program will help prepare your employees so that an external audit is not viewed with apprehension, but rather as an opportunity to show how good your organization really is. It is 22 minutes in length.
The sections of this video include: • Introduction • What is an external quality audit • What should an employee expect during an audit • How should employees interact with auditors • and a Conclusion.
EXPERT ADVISE
These videos are presented in a straight forward, no nonsense manner by Jack West and Charlie Cianfrani who have been training auditors and conducting audits for many years. Jack was the long time Chair of the US Technical Advisory Group and the lead US delegate to ISO/TC 176 which produced the ISO 9000 family of standards. Charlie has been for many years a US expert delegate to ISO/TC 176 within the working group that wrote ISO 9001/4. Together, they wrote and are featured in these video programs.
LEARNING GUIDES
In addition to the DVD, each package includes a Learning Guide which follows the text of the video, provides additional information, gives viewers space for taking notes, and has a quiz to test viewers’ retention of the material (order extra copies to provide each employee with a personal copy for reference).
SATISFACTION GUARANTEED
Your satisfaction is guaranteed: if videos don’t meet your needs, for whatever reason, simply call us and we’ll authorize a return for a full refund.
INTERNAL AUDITING BASICS (regular price $249.00)
An easy-to-understand 30 minute program on the basics of internal auditing. It is ideal for giving employees newly assigned to an audit team a quick understanding of what an audit is all about and how an internal audit program works. This video training program will help create employee buy-in to your management system efforts and contribute to a corporate culture which will be conducive for continually improving your company’s management system. Use the program in a classroom session or with individual new hire employees.
The sections of this video include: • What is an audit • Why management system audits are needed • Planning the audit • Performing an audit • Documenting the audit (the audit report) • and a summary.
QUALITY BASICS (regular price $195.00)
Your quality system is designed to satisfy customers and improve performance. Your system may or may not be based on an external standard (i.e., ISO 9001), but regardless, your system is vital in order to achieve profitability. The Quality Basics video training program is an excellent training tool for reinforcing the commitment of your employees to quality. It is an easy-to-understand, 16 minute program that discusses what quality is, the importance of quality to company success and the four basic guidelines for assuring satisfactory quality. This program will strengthen your employees' resolve for achieving the objectives of quality: customer satisfaction and continual improvement.
The sections of this video include: • Introduction • What is quality • Quality perspectives are important • Your role in achieving quality • and Conclusions.
HOW TO DEAL WITH EXTERNAL AUDITORS (regular price $195.00)
The How to Deal with External Auditors video training program gives your employees a simple, clear explanation of what to expect and how to interact with external auditors. It will make an external audit less threatening explaining how an external audit can be an opportunity for each employee to help make his or her organization more efficient and competitive. The program will help prepare your employees so that an external audit is not viewed with apprehension, but rather as an opportunity to show how good your organization really is. It is 22 minutes in length.
The sections of this video include: • Introduction • What is an external quality audit • What should an employee expect during an audit • How should employees interact with auditors • and a Conclusion.
EXPERT ADVISE
These videos are presented in a straight forward, no nonsense manner by Jack West and Charlie Cianfrani who have been training auditors and conducting audits for many years. Jack was the long time Chair of the US Technical Advisory Group and the lead US delegate to ISO/TC 176 which produced the ISO 9000 family of standards. Charlie has been for many years a US expert delegate to ISO/TC 176 within the working group that wrote ISO 9001/4. Together, they wrote and are featured in these video programs.
LEARNING GUIDES
In addition to the DVD, each package includes a Learning Guide which follows the text of the video, provides additional information, gives viewers space for taking notes, and has a quiz to test viewers’ retention of the material (order extra copies to provide each employee with a personal copy for reference).
SATISFACTION GUARANTEED
Your satisfaction is guaranteed: if videos don’t meet your needs, for whatever reason, simply call us and we’ll authorize a return for a full refund.
For more information, call (919) 479-6939 or e-mail admin@informintl.com
