All video training programs purchased from INFORM are guaranteed. If you are not satisfied with the video, for whatever reason, simply call us within 14 days and we’ll authorize a return of salable item for a full refund. We don’t want you to be “stuck” with one of our videos if it doesn’t meet your needs. We have adopted this satisfaction guaranteed policy in lieu of having a preview video for you to view before purchase.

THERE IS NO GUARANTEE OF SATISFACTION ON ANY MP4 OR PDF COPIES OF INFORM VIDEOS OR RELATED ITEMS. If you have a question regarding the appropriateness of video, please order a DVD copy to review before you order the license/MP4 copy. If video meets your needs and you then order the license/MP4, the cost of DVD will be deducted from the cost of license as noted above.

Of course, if any item purchased from INFORM is damaged or defective in any way, we will gladly replace it.

For more information, call (919) 699-7581 or e-mail